Welcome to the GaiaLuxury website. These terms and conditions ("Terms and Conditions") apply to the Site, Gaia Luxury, SparkBrands and all of its divisions, subsidiaries which reference to these Terms and Conditions.
By accessing the Site, you confirm your understanding of the Terms and Conditions. If you do not agree to these Terms and Conditions of use, you shall not use this website. The Site reserves the right, to change, modify, add, or remove portions of these Terms and Conditions of use at any time.
Changes will be effective when posted on the Site with no other notice provided. Please check these Terms and Conditions of use regularly for updates. Your continued use of the Site following the posting of changes to these Terms and Conditions of use constitutes your acceptance of those changes.
USE OF THE SITE
Individuals under the age of 18 can not purchase any product from the site unless a supervison of their legal guardian.
We grant you a non-transferable and revocable license to use the Site, under the Terms and Conditions described, for the purpose of shopping for personal items sold on the Site. Commercial use or use on behalf of any third party is prohibited, except as explicitly permitted by us in advance. Any breach of these Terms and Conditions shall result in the immediate revocation of the license granted in this paragraph without notice to you.
Certain services and related features that may be made available on the Site may require registration or subscription. Should you choose to register or subscribe for any such services or related features, you agree to provide accurate and current information about yourself, and to promptly update such information if there are any changes. Every user of the Site is solely responsible for keeping passwords and other account identifiers safe and secure. The account owner is entirely responsible for all activities that occur under such password or account.
Furthermore, you must notify us of any unauthorised use of your password or account. The Site shall not be responsible or liable, directly or indirectly, in any way for any loss or damage of any kind incurred as a result of, or in connection with, your failure to comply with this section.
Anything that you submit to the Site and/or provide to us, including but not limited to, questions, reviews, comments, and suggestions (collectively, "Submissions") will become our sole and exclusive property and shall not be returned to you. In addition to the rights applicable to any Submission, when you post comments or reviews to the Site, you also grant us the right to use the name that you submit, in connection with such review, comment, or other content. You shall not use a false e-mail address, pretend to be someone other than yourself or otherwise mislead us or third parties as to the origin of any Submissions. We may, but shall not be obligated to, remove or edit any Submissions.
ORDER OF ACCEPTANCE AND PRICING
Please note that there are cases when an order cannot be processed for various reasons. The Site reserves the right to refuse or cancel any order for any reason at any given time. You may be asked to provide additional verifications or information, including but not limited to phone number and address before we accept the order.
Order Cancellation Policy :
You may cancel your order placed within six hours from the time it is placed but a 15 % processing fee will apply to the order value in order to cover our admin costs towards the same. The 15 % shall be be deducted from the net amount received after card charges and exchange charges from our local bank. In case you wished to cancel after the 6 hours, a shipping fee per item of BD 35 /- in each direction will be charged in order to recover shipping charges in addition to the 15 % processing fee of total order value and you shall be refunded accordingly, but this is on the basis that the package has not been opened from your end. In case it was , then we reserve the right to cancel your request of refund. The period for the same might take 5 to 15 working days to be concluded.
In case more than 48 hours have passed since placing your order, a refund unfortunately is not possible in all cases.
Policy for GAIA Jewellery:
GAIA regretfully announces that No Exchange or Return Policy apply to any Jewellery item once purchased online using our website.
For further information, contact our customer service team via [email protected] or call us at (+973) 77057779.
The Site may not be used to order items in bulk for resale.
We are determined to provide the most accurate information on the Site to our users (weight, volume,colour, price, etc); however, errors may still occur, such as cases when the price of an item is not displayed correctly on the website. As such, we reserve the right to refuse or cancel any order. In the event that an item is mispriced, we may, at our own discretion, either contact you for instructions or cancel your order and notify you of such cancellation. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged.
TRADE MARKS AND COPYRIGHTS
All intellectual property rights, whether registered or unregistered, in the Site, information content on the Site and all the website design, including, but not limited to, text, graphics, software, photos, video, music, sound, and their selection and arrangement, and all software compilations, underlying source code and software shall remain our property. The entire contents of the Site also are protected by copyrights. All rights are reserved.
APPLICABLE LAW AND JURISDICTION
These Terms and Conditions shall be interpreted as legal document. Subject to the Arbitration section below, each party hereby agrees to submit to the jurisdiction of the courts and to waive any objections based upon venue.
In addition to any other legal or equitable remedies, we may, without prior notice to you, immediately terminate the Terms and Conditions or revoke any or all of your rights granted under the Terms and Conditions. Upon any termination of this Agreement, you shall immediately cease all access to and use of the Site and we shall, in addition to any other legal or equitable remedies, immediately revoke all password(s) and account identification issued to you and deny your access to and use of this Site in whole or in part.
You furthermore agree that the Site shall not be liable to you or to any other person as a result of any such suspension or termination. If you are dissatisfied with the Site or with any terms, conditions, rules, policies, guidelines, or practices of Gaia Luxury online store, your sole and exclusive remedy is to discontinue using the Site.